About Us
Insurance Marketing Specialist West, Inc. was established in 2005. We started with just one client, and
we have been growing ever since. Our goal is to build an agency in which each of our clients are proud to
call us their personal insurance agency. We look forward to each and every day, as we continue to build our agency family. Our clients are like friends and family to us. After all we insure most of them! As a result of our quality and personable service, our clients refer their friends and family to our Agency.
What better reference can we give you than that.
Our individual background(s):
Agent, Partner: Rick Chapman comes from an extensive background in Sales Management. Rick is a veteran and therefore has a military set of values. Rick has detailed training in tax preparation, and therefore is our expert tax professional. He handles daily product sales of all our insurance lines. He maintains customer relations with our client family and insurance carrier representatives on a daily basis.
Registered Customer Service Representative, (RCSR), Managing Partner: Lauren Chapman comes from an extensive background of Retail Sales and Sales Management. She has training in Accounting/Bookkeeping.
Lauren handles our daily marketing, accounting /bookkeeping remotely.
In addition, we are each required to maintain continuing education for each of our required insurance license(s)
in which we hold. This is required by Florida law in order to legally sell insurance with the state of Florida.
We would like to welcome you to our Agency. A professional family atmosphere Agency! We pride ourselves in
providing valuable services to each and every person that walks through our doors.
"Our family working for your family".